Shipping Policy
Effective Date: October 1, 2025
At KoraLuxe, we are pleased to offer reliable shipping services to customers across Canada.
Shipping Rates
- Free Shipping on all orders over $200 (before taxes).
- A flat shipping fee of $19.99 will apply to orders under $200.
Shipping Locations
We currently offer shipping within Canada only.
Processing Time
All orders are processed within 2–3 business days. You will receive a shipping confirmation email with tracking details once your order has been shipped.
Delivery Times
Standard shipping usually takes 5–7 business days, depending on your location. Delivery times may vary based on your proximity to our fulfillment center and third-party carrier delays.
Order Tracking
Once your order has shipped, you will receive a tracking number to monitor the status of your delivery. Please allow up to 24 hours for tracking information to update.
Delivery Issues
If there are any issues with your delivery, such as delays or incorrect delivery, please contact our customer support team at support@koraluxe.ca as soon as possible. We will assist you in resolving any shipping concerns.
Thank you for shopping with KoraLuxe!
